Privacy policy

1. Introduction

My Mattress Company LLC (“Company,” “we,” “us,” or “our”) operates the website mymattress.rest (the “Site”).

This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our Site, make a purchase, complete our FindMyMattress quiz, or otherwise interact with us.

By accessing or using the Site, you consent to the practices described in this Privacy Policy.

2. Information We Collect

A. Information You Provide

We may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed by third-party providers such as Stripe or Affirm; we do not store full payment card numbers)

  • Quiz responses and sleep preference data

  • Customer service communications

B. Automatically Collected Information

We may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Operating system

  • Pages visited

  • Time spent on pages

  • Referring URLs

This data may be collected via cookies, pixels, web beacons, and analytics tools including Shopify analytics and advertising platforms such as Meta.

3. How We Use Your Information

We use collected information to:

  • Process and fulfill orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Provide personalized mattress recommendations

  • Send promotional communications (if opted in)

  • Improve website performance

  • Detect fraud and unauthorized transactions

  • Enforce our Terms of Service

  • Comply with legal and tax obligations

4. SMS Marketing & Communications Consent

By providing your phone number at checkout or through any Site form, you expressly consent to receive:

  • Transactional SMS messages (order updates, delivery notifications)

  • Marketing text messages (if you opt in)

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any SMS message.

Consent to receive SMS messages is not a condition of purchase.

5. Sharing of Information

We may share information with:

  • Payment processors

  • Shipping carriers

  • Fulfillment partners

  • Marketing and analytics providers

  • IT and hosting providers

  • Government or legal authorities when required

We do not sell personal information for monetary consideration.

6. Cookies & Advertising

We use cookies and tracking technologies to:

  • Enable website functionality

  • Analyze performance

  • Deliver advertising and retargeting

You may disable cookies through browser settings; doing so may impact functionality.

7. Data Security

We implement commercially reasonable safeguards to protect your information.

However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain information as long as necessary for operational, tax, legal, compliance, or fraud-prevention purposes.

9. State Privacy Rights

Residents of certain states (including California) may have rights to access, correct, or delete personal information.

To exercise your rights, contact:
sales@mymattress.rest

10. International Users

Our Site is operated in the United States. By using the Site, you consent to the transfer and processing of information in the United States.

11. Updates

We may update this Privacy Policy at any time. Continued use of the Site after updates constitutes acceptance.

12. Contact

My Mattress Company LLC
Email: sales@mymattress.rest
Phone: 1-888-976-2887